Frequently Asked Questions

No. You can check out as a guest — just add items to your cart and complete checkout with your email. To see a detailed order-tracking timeline, you can create a free account.

Use the Track Order page with your order number and the email you used at checkout. Registered customers can also track from Account → My Orders.

Cash on Delivery is available by default. Card payments via Stripe can be enabled by the store owner in the environment configuration.

Unworn pieces in original packaging may be returned within 7 days of delivery. Custom and made-to-order items are final sale.

Orders are typically dispatched within 1–3 business days. Delivery times vary by location and courier.

Store pieces away from moisture, remove before showering or swimming, and wipe gently with a soft cloth to preserve the gleam.